Contact Us
We’re committed to providing exceptional support to all Australian players. Our dedicated customer service team operates in accordance with Australian gambling regulations and is here to assist with account inquiries, technical issues, payment concerns, and responsible gaming support.
Available Support Channels
Choose the most convenient way to reach our professional support team:
- Live Chat – Available 24/7 for immediate assistance with urgent matters
- Email Support – Send detailed inquiries to [email protected] for comprehensive responses
- Phone Support – Call us at 1800 425 978 during business hours
| Support Type | Response Time | Availability |
|---|---|---|
| Live Chat | Instant | 24/7 |
| 2-4 hours | 24/7 | |
| Phone | Immediate | 9 AM – 9 PM AEDT |
Support Guidelines
To ensure efficient assistance, please provide your account details, describe the issue clearly, and include relevant screenshots when contacting us. Our team follows strict privacy protocols and complies with Australian Consumer Law requirements.
Last updated: January 28, 2026